BitLegacy Solutions LLP ("BitLegacy", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.bitlegacy.org or engage our services. This policy is aligned with the principles of India's Digital Personal Data Protection Act, 2023 and other applicable data-protection laws.
1. Information We Collect
Information you provide to us
- Contact details — your name, email address, and phone number when you submit our contact or enquiry forms.
- Project information — details you share about your business requirements, preferred service, and message content.
- Communications — records of correspondence when you contact us by email, WhatsApp, or other channels.
Information collected automatically
- Usage data — pages visited, time spent, scroll depth, referring URLs, and interactions, collected via Google Analytics 4.
- Device & technical data — browser type, device type, operating system, and approximate location derived from your IP address (which we anonymise).
- Cookies — see our Cookie Policy for details on the cookies and similar technologies we use.
2. How We Use Your Information
We use the information we collect to:
- respond to your enquiries and provide the services you request;
- prepare proposals, quotations, and project deliverables;
- operate, maintain, and improve our Website and services;
- analyse traffic and usage trends to enhance user experience;
- send you relevant updates or responses where you have consented; and
- comply with legal obligations and protect our rights.
3. Legal Basis for Processing
We process your personal data on the basis of your consent (for example, when you submit a form or accept cookies), to perform a contract with you, to pursue our legitimate business interests in a way that does not override your rights, and to comply with applicable law.
4. How We Share Your Information
We do not sell your personal data. We may share it with:
- Service providers — trusted third parties who help us operate our business, such as analytics providers (Google), hosting providers, and form/email services, bound by appropriate confidentiality obligations.
- Legal & regulatory authorities — where required by law, court order, or to protect our legal rights.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes set out in this policy, to comply with legal, accounting, or reporting requirements, and to resolve disputes. When data is no longer required, we securely delete or anonymise it.
6. Your Rights
Subject to applicable law, you have the right to:
- access the personal data we hold about you;
- request correction of inaccurate or incomplete data;
- request deletion of your data ("right to be forgotten");
- withdraw consent at any time, where processing is based on consent;
- object to or restrict certain processing; and
- lodge a complaint with the relevant data-protection authority.
To exercise any of these rights, contact us at business@bitlegacy.org.
7. Data Security
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our Website may contain links to third-party websites and products, including BitLegacy Hotels. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
9. Children's Privacy
Our Website and services are not directed at children under the age of 18, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy regularly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at business@bitlegacy.org or support@bitlegacy.org.